We rarely choose our circumstances. We always choose our responses.
I am passionate about helping the people leading companies translate and integrate their vision, strategy, and critical ideas into business results. In short, as a speaker and trainer I help leaders transform an organization by influencing and changing behavior across an enterprise. If you want to change results, you have to change how people engage with one another, and more importantly, with the customer. If you want to make lasting changes in behavior, you must help people change the way they think or any change in how people work together will be short-lived and ineffective.
For over three decades, I have integrated business development and sales roles with corporate training and operations positions, giving me a unique blend of strengths and proven success designing and implementing initiatives that incorporate leadership, sales strategies, and performance improvement with critical business objectives.
As an engaging and respected speaker, trainer, and business advisor, clients value my candid insights, practical strategies, and relevant examples from leading teams in fast-paced, high-performance service organizations. My areas of expertise include leadership development, critical thinking, collaborative communication, management, professional development, and sales enablement.
I’ve developed and delivered training for the Association of National Advertisers, Access Healthcare, AT&T, Dell, Inter-American Development Bank, KPMG, and Unisys.
My corporate roles included Director of Services Sales Training at Dell, Inc. where I collaborated with senior leadership in the $8 billion global Services organization to leverage employee development as a strategic component in sales growth, leading a team of developers creating programs for sales, account management, client engagement, innovation, and project management. Earlier at Dell, I was a Performance Consultant for training strategy, needs analysis, program design, and major program management. As an Associate Development Advisor at Perot Systems, I taught multi-day courses training Customer Executives and delivery leaders responsible for selling and managing complex IT outsourcing engagements.
Prior to Dell, I served as Director of Business Development at Action Management Associates and Executive Vice President of Business Development for Right Management Consultants.
My fifteen-year career in the staffing industry included responsibilities in sales, sales management, training, customer service, operations, marketing, and leading a $30 million region with 17 operations. Owning a training business and working with leaders at all organizational levels give me direct experience managing the leadership and customer dynamics that translate into profitable business growth.
I contribute to the Dallas professional community as a Business Leadership Center Instructor at the SMU Cox School of Business. Prior to my corporate experience, I spent five years in the non-profit sector as a speaker and writer. I hold a Bachelor of Ministry degree from Luther Rice College and Seminary and am a certified instructor/trainer for Situational Leadership II, The Seven Habits of Highly Effective People, and Problem Solving & Decision Making.
A few years ago I accomplished a long-term goal of writing a book-- Sharpen Your Life, available on Amazon. In free time, I enjoy fitness, running, cooking, writing, and traveling with my wife.