On-demand Expertise and Content from a Retained Training Consultant

As a leader, you need to focus your expertise and energy on the strategic priorities of your business while maintaining a long-term focus on developing your teams for the future. As a retained training consultant, I help you--

• Drive and maintain an organizational focus on performance and results (business-driven outcomes) rather than activity and solutions (crisis-driven priorities).
• Maximize your investment in people development by clearly defining evolving business needs and adapting learning programs to the rapidly-changing requirements of the organization.
• Promote alignment of all factors that impact team member performance.

Retaining the expertise of a training consultant provides immediate positive outcomes for your business--

• Achieve your sales and business expansion goals by equipping everyone in your organization to articulate the business outcomes you deliver to your customers.
• Enhance your competitive position by ensuring everyone in your company reflects and communicates what makes your brand unique.
• Align training with your evolving business objectives.
• Leverage a systemic and holistic approach to invest your training resources toward measurably improving team member performance and business segment results.

I've done this before. I'm not guessing. As a retained training consultant I bring lessons learned from three decades of helping people remove the barriers to their success. I will do the same for you and your organization by helping you--

• Identify business needs (business goals, objectives, results).
• Define performance needs (activities and behaviors that impact performance and results).
• Clarify work environment factors (infrastructure, barriers, or enhancers of performance).
• Address capability needs (Skills, knowledge, attributes).

The impact of training on business results is maximized when practical skill development is matched with personal performance coaching. Targeted performance coaching:

• Provides direct and applicable feedback and guidance (content). 
• Delivers information in a way that is both respectful and effective (style).
• Ensures coaching is timely and directly related to the desired behavior (context).

The time and personal discipline a leader invests in coaching is returned in:

• Long-term, improved performance (measurable results aligned with goals).
• A team member's ability to recognize improvement opportunities and self-correct performance.
• The individual's increased motivation to improve performance without direct leader input and management.

Effective coaching helps a team member:

• Challenge the way they look at situations by eliminating habitual ways of thinking and perceiving that are not productive.
• Recognize and change behaviors that directly impact results, while building client loyalty and becoming a trusted partner across the client organization.